Terms & Conditions

All customers are advised to carefully read and understand the following terms and conditions before proceeding to use this website. The access and use of e-Widget.com are subject to the provisions of this statement and other applicable laws. Customers who do not agree to any term or condition stated herein are advised not to use this site.  

If you visit, browse or purchased any product on our website, it will be concluded that you have read and accepted the terms and conditions listed in this statement. Customers are also urged to review the provisions of this statement from time to time, as they are subject to regular alteration and amendment at the exclusive discretion of e-Widget.com without prior notice. 

 

Our Website Services 

It is pertinent to reiterate that the services of our website are only offered to visitors and customers who are at least 18 years of age. It is automatically concluded that users who access, browse or shop on our website are at least 18 years of age. However, this clause does not prevent individuals who are below the age of 18 from using our website, provided such use is permitted and supervised by their legal guardian. The products and services listed on our website are child-friendly. 

Additionally, all prices of products and services listed on our site are in Australian Dollars (AUD) and GST. Interested users can always access our complete price list on our home page. We ensure that all goods and services are delivered at the price listed at the time the order was placed. e-Widgets reserves the exclusive right to make changes to our price list whenever necessary without prior notice. 

 

Product Descriptions 

At e-Widgets.com, we and our affiliates do all we can to provide a simple, detailed, accurate and comprehensive description of all products and services listed on our website. However, we provide no warranty or assurance that the description provided or any other content received from the manufacturer is complete, current, accurate, reliable, or verified. Customers are advised to use product descriptions only for reference purposes. 

Our staffs immediately verify and make necessary corrections where any incorrect statement or omission is brought to our knowledge. It is also important for visitors and customers to note that all images of products provided on our website are only for illustrative purposes. e-Widget does not guarantee that every product listed on our website will look exactly the same as the image attached to it. Customers are allowed to return all items with which they are not satisfied in their unused state within a specified period of time. Refer to our shipping policy for more details. 


 Product Orders, Changes, and Cancellations 

At e-Widgets, our main priority is to offer high-quality products and services for the pleasure and satisfaction of our customers. We undertake that all products and services listed on our website are of the best quality to the best of our knowledge. We also make sure that all products and services listed on our site are in stock and ready to be dispatched.  

We ensure that the products and services we offer are delivered within a reasonable time frame and without any mistakes or mix-ups. However, we do not guarantee the continuous availability of products and services listed on our website. 

Although we offer free shipping services for select products listed on our site, it is important for customers to note that there is an additional shipping cost distinct from the original cost of products. Shipping costs are dependent on location, weight, and dimension of your total ordered items. All cost are automatically calculated and summed at checkout. 

When placing an order, you will be required to provide us with your complete personal information including your name, home or delivery address, email address, telephone number and credit/debit card details. We ensure that all personal information submitted to us are well guarded against unauthorized access and use.  

We undertake that we will not sell, rent or share your personal information with any third party without first seeking and obtaining your consent. However, it is assumed that by submitting your personal information to us, you consent that we will not be liable for any unauthorized use that occurs as a result virus, malware or error in transmission. 

Our company policy ensures that all orders are either accepted or rejected within 2 business days of receiving an order. Our committed staffs notify customers either by email or telephone if an order has been rejected or an amendment is required. If we are unable to deliver your order due to any reason whatsoever, we will give you an option to either request another product that we are able to deliver or you will be refunded in full. 

Generally, we use China Post, Singapore Post and Hong Kong Post for delivery. We ensure that customers are duly informed about any changes to delivery and courier service. We also take full responsibility for any damage, spoilage or loss of products before it is delivered to you, otherwise, the responsibility passes on to you. Customers are advised to report goods that are dead on arrival within 5 days of delivery for a replacement. 

We make sure that our customers are notified about any additions and quantity or specification changes made to accepted orders. At e-Widgets, all sales are final, but customers are allowed to make adjustment or request cancellation before the order is shipped. e-Widgets reserves the total right, without liability, to cancel any order that has already been accepted before shipment, due to the disapproval of credit by our credit department. This is also applicable to situations where we encounter issues with the mode of payment selected by a customer. 


We also reserve the right to refuse or cancel any order due to non-availability of the product(s), payment issues identified by our Fraud Detection Department or any other technical issues related to pricing details. This is notwithstanding whether an order has already been confirmed or payment has been received. We ensure that users are notified of same and 100 percent refund is made.  

Based on company policy, we many require you to provide verifications or additional information before accepting your order. We endeavor to contact customers if a part or all of your order is canceled. We also notify you if an additional information is required to accept your order. 

All items listed on our website are offers for you to purchase our products. e-Widgets reserves the exclusive right to either accept or reject your order. Once orders are accepted, we send out a confirmatory e-mail and/or mobile confirmation of items included in your order. Our acceptance of your offer is completely subject to your acceptance of these terms and conditions, as no other terms and conditions will apply. 

 

Shipping and Handling 

We assume total responsibility for arranging the shipment of ordered items to you. However, we are not responsible for any delay encountered in the shipping process. In the event we are unable to arrange return shipment due to unavailability of our logistics partners, customers will be burdened with sending such item(s) through any available courier services.  


Product Refunds and Returns 

Customers are allowed to cancel all others and request a complete refund, provided cancellation is made within 2 business days of placing the order.  You are advised to send notice of such cancellation via email to our support team, otherwise, cancellation and refund will be rendered impossible. 

We accept returns for products that are wrongly delivered, defective, incorrect, damaged in transit, incomplete or unsatisfactory, provided we are informed of such defect or error within 72 hours from the date of delivery. Customers are also advised to keep defective and incorrect products in their original state. However, you should endeavor to report products damaged in transit within 48 hours. e-Widget reserves the right to either choose to accept or reject such complaint after 48 hours. 

We undertake to ensure easy replacement of products that are delivered to you incomplete or dead on arrival. In such situations, customers should notify us about the discrepancies immediately upon delivery either via the email or phone number provided on our website. All defective or incorrect items that we agree to replace will be substituted with a new product at no extra cost to the customer. 

We may require you to provide images of internal and external packaging materials of the defective or incorrect product(s). In the event a customer fails to notify us within the stipulated period of time, we may accept or reject such request with no liability whatsoever. It is important to reiterate that our replacement policy is only valid in cases of manufacturing defects and transport damage. 

In terms of product replacement, we do our best to replace products with the specific item that was initially ordered. However, e-Widgets reserves the exclusive right to replace products with an alternate where the initial product is discontinued by the manufacturer or not in stock. If due to irrepressible situations, we are not able to replace incorrect, incomplete or damaged products, we undertake to refund in full all cost previously debited for the item(s) including shipping cost. 

Our return policy does not extend to perishable goods like Chocolates, Cakes, Fruits, and Flowers, just to name a few. Customers who are not satisfied with perishable goods delivered to them are advised to contact our live help line within 24 hours. We assure you that our support team will resolve the issues stated in your complaint as quick as possible. We ensure refunds and replacement for perishable good that are rendered unusable due to our fault, otherwise, e-Widgets does not guarantee returns and refunds for perishable goods.  

It is important for customers to note that defects and damage caused to products due to normal wear & tear or negligence on part of the customer is not a ground to request return. Our return policy does not also extend to digital contents like e-books. 

 

Website Access 

We give visitors and customers limited license to access and use the information on our website for personal use. All customers are allowed to download or copy any information on this website to their computer for personal use. However, you are not permitted to delete or alter any copyrighted mark, symbol or other proprietary notice. 

Except as provided by the Copyright Act 1968 (Cth) and any other relevant law, customers are not permitted to republish, reproduce, distribute or display any information obtained from this website without first seeking and obtaining our written permission. Customers and visitors must also ensure that they do not use our content in any way that infringes on our intellectual property rights. 

However, the license to access and use information on our website does not extend to the permission to use any data-mining or extraction tools. You are also not allowed to metatag or mirror our website without first obtaining a written permission from us. Our staffs will contact you if your metatag or mirroring activities are brought to our knowledge. 

 

Your Account 

Customers are fully responsible for safeguarding the confidentiality of their account and password and for preventing unauthorized access to your computer. You are also responsible for all activities that occur under your account or password. 

 

 Gift Voucher/Wallet/Prepaid Credit  

At e-widgets, customers are not allowed to exchange Prepaid Credit simply known as Credit for cash. We deem the holder of the credit to be the beneficiary and the total amount of such credit can only be applied to a single account on our website. Customers are prohibited from using credits with other promotional offers on our site. 

The Credit can be redeemed on our website but Gift Voucher hard copies shall be mailed to the Customer. Gift Vouchers are valid for a limited period of time from the date of purchase. Customers can request Gift Vouchers to be emailed either to their registered email address or any other email address designated by them after the order has been processed. 

 

Intellectual Property Rights 

All contents on this website are copyrighted including applets, digital downloads, software, data compilations, graphics, images, button icons, audio clips, layouts, and text. All logos, trademarks, brands, and materials used on this website are either owned by us or we have a license to use them. Your license to access and use our website does not extend to the use of those marks for any commercial purpose without obtaining our written permission. The compilation of all the contents on our website is the exclusive property of e-Widgets. 

 

Hyperlinks 

Our website contains links to other sites. These links are only provided for reference purposes and we are not liable for any contents, maintenance or privacy compliance of those websites. Providing links to other websites does not imply that we support, endorse, or sponsor the operator of that website or the products and services they offer.  

Visitors and customers are allowed to link or make reference to another site even without our consent. However, it is important to note that we are totally absolved from any responsibility therewith. You are completely responsible for such links and reference. In the process of linking our website to another site, you are not allowed to alter any content on our website including intellectual property notices. Reformatting any of pages, files, images, text or other materials on our website is prohibited. 

 

Disclaimers 

e-Widgets is not responsible for any risk associated with the use of this website. All information published on our website are provided, without liability, for the convenience of our customers. You are advised to use all information for reference purposes only. It is important to note that nothing on our website constitute an endorsement or recommendation of any brand or product. 

we urge visitors and customers to ensure that they completely understand the risks associated with their access and use of products, information, and software found on the internet before using, purchasing, relying upon, or retrieving anything on our website. 

Although we ensure that only credible and accurate information is published on our website, we do not provide any warranty for any information found on our website. Any warranty that would be implied in this statement is excluded to the extent permitted by law. We hereby disclaim all express or implied warranties including, but not limited to that of merchantability and fitness of purpose. 

We also take necessary steps to make sure that our website is free of any virus, worm, Trojan horse or malware. However, we are completely absolved from any responsibility with regards to any damage caused to your computer while using our website or any affiliate site. By using our website, it is concluded that you have agreed that your use of this site is at your sole risk. 

e-Widget will not be answerable for any damage that results from the use of our website including, but not limited to incidental, consequential, direct, indirect, or punitive damage.  

 

Limitation of Liability 

This limitation clause only applies to consumers who come within the definition of Schedule 2 of the C&C Act, otherwise, it does not in any way limit your right or our liability. Our liability for the breach of any implied warranty is only limited to the replacement of goods or payment of the costs of having those goods replaced. 

e-Widgets is not liable for any contaminations, infections, delay in transmission, interruptions, line failure, omissions, errors, or defects that may arise as a result of your use of our site. This limitation clause also applies to materials provided on this site. 

We also absolve ourselves from any liability whatsoever with regards to loss including consequential loss suffered from goods we have supplied. We are also not responsible for any information contained in the post or in any form of communication by our users. We make sure that our staffs do not participate in any transaction between users. 

E-Widgets will also not be responsible for any direct, indirect, special, incidental, or consequential damage that may result from loss of use, loss profits, or loss of data. This is regardless of whether it is an action under negligence, strict liability, or any other theories of contract in connection with the use or inability to use the information or materials obtained on our website. 

 

Indemnity 

By proceeding to access or use our website, you agree to indemnify us from all claims, actions, damage, and costs including legal fees arising in connection with your use of our website. 

 

Privacy 

At e-Widgets, we ensure the safety and security of any personal information that you submit to us in the process of accessing and using our website. We undertake not to sell, rent or share any part of your information with a third party except for delivery purposes. 

However, no implied or express warranty shall arise with regards to the security of any information that you submit to us. Although the information you submit to us is entirely at your own risk, we guarantee that we will take reasonable steps to guard such information against any unauthorized use. Customers are advised to further review our Privacy Policy to fully understand our practices. 

 

Electronic Communication, Comments, Reviews, and other content 

When you visit our website or send us e-mails, you are communicating with us electronically. By communicating with us, it invariably means you have in turn agreed to receive communication from us. We will communicate with you by e-mail or by posting notices on our website. we ensure that all agreements, disclosures, notices, and other communications that we provide to customers electronically satisfy all legal requirements.  

Visitors and customers are allowed to post reviews, comments and other contents on our website. You are also allowed to send e-cards, submit suggestions, questions, ideas, and other communications provided such contents are not illegal, threatening, obscene, defamatory, invasive of privacy, injurious to third parties, infringing of intellectual property rights, or objectionable.  

You are also not allowed to post contents that contain software virus, commercial solicitation, political campaigning, mass mailing or any form of spam. Customers are not allowed to use a false email, make an intentional misrepresentation, or impersonate any person or organization. We reserve the right to edit or remove any such content. 

If you post or submit any content on our websites, you grant us and our affiliates a non-exclusive, irrevocable, perpetual, royalty-free, and fully sub-licensed right to use, republish, reproduce, alter, modify, publish, translate, distribute, and display such content across the globe in any media. You also grant us and our affiliates the sub-license right to use the name that you attach to such content if we choose. 

You impliedly guarantee that you own all the rights to the content that you post, that the content is accurate, that the use of such content does not violate the provisions of this statement, that it will not cause injury to any third party or organization, and that you will indemnify us and our affiliates for all claims resulting from the content you post. We reserve the right to edit or remove any content posted on our website but we are not responsible for such contents. 


Prices 

All prices listed on our website are subject to change without prior notice. We ensure price protection for all items during returns and refunds. However, we make sure that customers are informed about the price increase for ordered items before shipment of orders. In such situations, ordered items will only be shipped based on the customer's confirmation. All prices listed on this site includes all taxes and charges. If there are any additional charges or taxes, customers will be duly notified on our website. 


Payments

All payments for ordered items must be completed at checkout before shipment is commenced. However, this clause excludes all orders placed using Cash on delivery payment option. We also accept payment by check, cash, bank draft, net-banking, credit/debit card, cash card, and mobile payments. 

 

Trademark Notice 

e-Widgets, e-Widgets.com, our products, designs, and other marks indicated on our website are registered trademarks of our company. All page headers, graphics, logos, button icons, scripts, and service names found on our website are trademarks or trade dress of e-widgets.com. 

Other company names, products, and services referenced on our website may be the registered trademark of their respective owners. we do not allow the use of any registered trademark name, logo, graphics, or any other trademark material indicated on our site for any purpose whatsoever. You are not allowed to use our trademarks and trade dress in connections with any product or service that is not ours. 

 

Custom Rights 

Visitor and customers who purchase items from our website are solely responsible for paying the customs rights and fees for the paperwork involved. You are required to keep track of your package using the tracking number provided for this purpose. Customers are advised to contact the courier services agency if there is any delay in order to ascertain the reason for the delay. 

Before ordering any item from us, customers are urged to obtain necessary details from their country's customs service. We are not responsible for packages that are shipped back to us, damaged or confiscated due to issues associated with customs clearance. We are also not liable for damaged packages or those shipped back to us due to continuous failure to reach you by the designated courier service. e-Widgets is not responsible for any defect or damage to products after it has been delivered to you. 

 

Governing Law and Jurisdiction 

The provisions of this statement shall be construed only in accordance with the laws of the Republic of the Philippines. Only the competent Courts in Manila shall have jurisdiction to sit and adjudicate in respect of all matters arising out of, to, or in connection with the provisions of this statement or terms and conditions on this website. This is to the exclusion of all other courts. 

It is invariably concluded that customers who proceed to access, browse or shop on our website have read and agreed to the provisions of this statement and will submit any complaint against us to courts that are located within this jurisdiction. Any provision in this statement that is inconsistent with the provisions of any existing law is void and will be construed, narrowed, limited or altered to make it valid. If the alteration of such provision will not be enough to eliminate the inconsistencies, then the provision will be deleted. However, it will not affect the validity and enforceability of other parts of this statement.